Produce Meaningful Performance Reports

Month-end reports contain demographics, assessment results, and staff performance. Patient trends are reported including recidivism, and high-risk groups.

Providers are measured by satisfaction, productivity, and utilization. Patient comments (both compliments and criticisms) are shared. A high reach rate assures statistic validity. Callback staff hours and call/contact metrics are alsoreported.

Reports are customized by service line to satisfy specific business needs. Additionally, Smart-ER™ provides ample technically support to satisfy client needs.


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