treatment plans revised
“Smart-ER™ develops innovative, cloud-based technology solutions to digitally engage patients after healthcare encounters by assessing well-being and uncovering follow-up or service issues, a practice that enhances safety and satisfaction and reduces enterprise risk and cost."
Dr. Tom Scaletta
MEET OUR TEAM
PETE SCHUBEL MD
“Giving our physicians, APNs and PAs feedback after each shift creates the necessary insights about patient engagement that really drive improvement.”
KATE SCHMELKA MD MPH
“Programs that automate patient engagement act as a safety net to catch patients who experience clinical deterioration after discharge and bring them back for reassessment.”
PRISCILLA COUCH RN, MSN
“Patients give more feedback when they’re texting … and our mean satisfaction score almost doubled over six months!"
DENISE HAISCH RN
"It is rewarding to staff to hear how much a patient appreciated the care they received and I have found the patient to be very appreciative of the follow-up."